It’s safe to say that Margaret is one of the finest managers I’ve ever met. She’s a rare combination of great insight, intelligence, forward thought, deep caring, tremendous leadership, problem solving skills extraordinaire and so much more.
So, you may ask, why aren’t more leaders like Margaret? I wondered too, so I asked her to explain her management philosophy.
Me– It apparent to me and those you work with that you’re a cut above other managers at your company. Why is that?
Margaret– I’m not comfortable comparing myself to other managers. Earlier in my career, I worked on defining my role, what I should be working on, what to delegate and how to “manage up” i.e. my manager.
This thoughtful approach has allowed me to become a better manager. And, others see this approach and are drawn to it. I try to be fair. It’s important.
Me– Aren’t you afraid of getting to close to those you manage i.e. everyone wants to be your friend which could lessen your effectiveness?
Margaret- Everyone doesn’t want to be my friend. While I genuinely care about the people I manage, there is still a difference between personal and professional friendships.
Me- You seem to care a lot, assist others and even have employees from other department coming to you for advice. Why is that?
Margaret- Perhaps all managers are not equal. I guess I have thoughts, ideas and ways to improve their job that they want to bounce off of me. As I said before, I’m a good listener. I cross departments often, I reach out a lot and folks know me. That makes it easier for us to collaborate.
Me- Sweet! Do you have a management philosophy?
Margaret- Not really, no. I prefer to manage people the way that I would want to be managed. My role is to listen carefully, help others grow, point out ideas that staff may not have seen, reduce barriers, provide other perspectives and help make individuals more productive aka the best they can be.
Me- Okay, so managers are liked, loved despised and tolerated. You are liked and loved. That’s impressive. What’s your advice to other managers?
Margaret- Spend time with the people you supervise. It can be tempting to cancel meetings with your staff, because you have a lot of other things to do. My advice is to always make that meeting happen even if it needs to be postponed. And, some need a personal touch, others need help with task. If you spend time with them you’ll know!
What is your managing style?
How close to Margaret’s style of managing is your manager’s? learn more from Scott Lesnick.