The Role of Responsible Leadership in Combating Workplace Burnout

Luke Smith is a writer and researcher turned blogger. Since finishing college he has been trying his hand at being a freelance writer. He enjoys writing on a variety of topics but technology and digital marketing topics are his favorite. When he isn’t writing you can find him traveling, hiking, or gaming.

Workplace burnout doesn’t discriminate. Any employee in any role in any industry can experience burnout at some point. However, public sector employees frequently experience it because their positions are so demanding.

When an employee is burnt out, it affects their work performance. This impacts the entire operation and makes it difficult to serve customers, ultimately influencing profitability. As such, leadership is the key to minimizing workplace burnout and ensuring employees are well taken care of. The best way public leaders can do this is through intention. By addressing employee burnout with intention and providing various solutions for it, public leaders can show employees they care, thus leading to better morale, retention, and a better-fueled workforce.

Employee Burnout Is Rising in the Public Sector

As of recently, most of the burnout the public sector experienced could be attributed to the COVID-19 pandemic. Like most industries, the public sector was hit with staff reductions, a sudden shift to remote work, and tighter budgets.

This meant heavier workloads, longer hours, and fewer resources for public sector employees. On top of trying to do more with less, the intense nature of the work didn’t falter.

So, it’s no wonder employee burnout skyrocketed during this time and remains that way as we rebuild and recover from the last few years. If we want to interrupt this trend, leadership must intervene. 

Why Leadership Is Critical in Mitigating Burnout

Mitigating burnout starts from the top down. If leaders don’t believe burnout is real, they won’t do anything to stop it. In addition, when leaders value work more than they cherish their workers, they won’t see anything wrong with more responsibility and unrealistic expectations.

On the other hand, leaders that understand and appreciate the reality of burnout will be more inclined to put support measures in place for their employees. They’ll be mindful of the responsibilities they give each worker and the expectations they place on them for the sake of their well-being.

Leaders also play a significant role in creating workplace culture. When they can create an environment where employees are encouraged to take care of themselves and ask for what they need, it only aids the fight against workplace burnout.

Tips for Leaders to Help With Employee Burnout

If employee burnout is peaking in your workplace, use these tips to minimize and hopefully eliminate it.

Offer a robust benefits package

As mentioned above, employee burnout does nothing good for the employee experiencing it, the rest of your team, or your customer relationships. The worst solution to the common problem is something that prevents many employees from reaching out: a lack of support.

That’s where a robust healthcare benefits package comes in. A solid benefits package can provide the support your employees need through essential services that can prevent burnout and help them navigate it should it happen.

Your health insurance should cover preventative services like wellness exams and immunizations to prevent disease and ensure good health. It should also include access to mental health and emotional wellness resources to support a healthy lifestyle for your employees.

Here are a few other things to include in your benefits package:

  • Vision care;
  • Child care;
  • Dental insurance;
  • Accessibility aids;
  • Paid vacation and sick leave;
  • Fitness and nutrition resources.

Any employee in any role in any industry can experience burnout at some point.

LUKE SMITH

Implement flexible work policies

One of the main reasons public sector employees, or any employee for that matter, experience burnout is because they work long hours away from their families. They have no time for their personal lives. The commute to and from the office can be brutal too.

However, so many positions in the public sector require regular in-person contact with people for them to get the service or support they need. So, what do we do? How can we ensure public sector employees have a life outside of work?

This may not be possible for all agencies, but implementing flexible work policies can help employees avoid burnout due to long hours and even longer commutes. They’ll also allow your employees to nurture their personal lives, which furthers their mental and emotional wellness.

Sit down with the rest of your leadership team to determine how to implement flexible schedules best. A hybrid schedule that allows employees to work from home a day or two during the week and in-office the rest of it is probably the most realistic approach.

Just be sure you can provide your employees the tools and training they need to excel in their positions from home and a remote work culture that supports their wellness.

Create a positive company culture

One of the most critical factors in combatting burnout is the state of your workplace culture. A workplace environment rooted in overworking and undervaluing employees will guarantee burnout.

Conversely, a workplace culture that is inherently positive and rooted in ensuring employees are well taken care of and adequately supported won’t leave room for burnt-out workers. So, creating the right company culture is crucial.

Ask your employees what they need in the workplace to feel valued and wholly supported. Also, discuss burnout and what you can do to ensure it doesn’t happen to your team. Whether it’s a better connection with leadership, more time off, fully remote schedules, or more mental health support, work on providing it to combat burnout.

Conclusion

Workplace burnout can be detrimental to any workplace in the public sector. Burnt-out employees aren’t able to put their best foot forward. As a result, their performance lacks, and the people they serve won’t get the best experience possible with whatever public service it is.

As a leader, it’s your job to step in, uplift, and support employee health and wellness with adequate support measures and resources. The tips above can help you do just that.

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