7 Learning Habits to Thrive in a Chaotic World

7 Learning Habits to Thrive in a Chaotic World

A paradigm shift is happening today about the meaning of work, what a job is, what it means to be an employee, and the changing nature of a working life. We are working and living longer, so it’s crazy to think of education as a single decade at the beginning of our lives when we might have seven or eight more!

Making Better Margins

Making Better Margins

Many years ago, I enjoyed an all-too-brief read of Max De Pree’s, Leadership is an Art. In that book, De Pree encourages readers to ‘make the book your own’ by interacting with it, including the active writing along the pages’ edge with responses to key and significant concepts an author proposes or illustrates.

Expert Advice to Ensure a Superior Interview Process

Expert Advice to Ensure a Superior Interview Process

I was speaking with a client, which led to an interesting discussion about illegal hiring questions and topics. As a Career Coach, I think about this from candidate’s perspective but as an HR Consultant, I also consider it from an organizational viewpoint as well. So, what are some of the illegal topics?

Customer Service Excellence

Customer Service Excellence

As the domestic United States’ economy becomes increasingly focused on service industries away from manufacturing, local governments will continue to be compared to for-profit businesses and the way they treat customers.

The Postage Stamp & How to Finally Overcome Fear

The Postage Stamp & How to Finally Overcome Fear

Consider the postage stamp. It travels to far and distant lands. It leaves its family (the rest of the book of stamps it was plucked from) and it never sees them again. I’m sure that is fearful for the stamp, but it knows that it has a job to do. It stares fear in the face and forges on. If the postage stamp can do it, you can too.

The Boss Who Has Your Back

The Boss Who Has Your Back

She smiled for the first time that day. It was the start to a beautiful mentoring relationship. She
always had my back after that day. I learned a valuable lesson on leadership in that awful,
horrible day. The VP who initially had her back firmly against the wall in a defensive posture
took the time to think things through and took a risk on a naïve, but passionate kid. It made all
the difference for me.

Do You Know Your Value? Why Self-Belief Matters

Do You Know Your Value? Why Self-Belief Matters

One of the factors for job and career success is the value you add. Sometimes you can quantify it, like exceeding targets or the increase in dollars from implementing a creative idea. Other times it’s more intangible, like how you make people feel and the support you give as a valued colleague.

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