Avoid Inherited Performance Problems

Avoid Inherited Performance Problems

Have you ever received the “inheritance surprise?” No, not the one that comes after probate proceedings.  “Inheritance surprise” is the surprise you get you get a new employee and find their performance is not up to expectations. Managers inherit employees...
Employee Engagement: The Best 11 Tips

Employee Engagement: The Best 11 Tips

Study after study has proven that engaged employees, employees who care, lead to increased productivity, better customer service, and increased commitment to the mission.  As a result, efficiencies increase, waste decreases, and citizens are happier.  If you don’t...
What’s Trust Got To Do With It?

What’s Trust Got To Do With It?

Pension reform, budget cuts, restructuring, doing more with less. . . all of these modern-day public sector realities have had a tremendous impact on the level of trust in our organizations. Gone is the era of lifetime employment. Today, organizations consider...
Four Types of Performance Goals

Four Types of Performance Goals

This is the time of year when many public employees are struggling to set performance goals for the coming year. Are you staring at the computer screen wondering where to start? Here are four kinds of goals that you might consider when establishing your performance...
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