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  • goals

    Sixteen Goals for 2016

    When we are in the middle of turbulence, we look for the smooth patch of air. That’s exactly what I saw a client do back in 2010 when the organization seemed to be stretching itself to the limits. City of Richland, WA City Manager Cindy Johnson was under pressure to produce a seemingly endless list […]

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  • gift of acknowledgement

    Give the Powerful Gift of Acknowledgement

    Holiday gift giving in the public sector workplace can be an awkward and difficult proposition.  What’s appropriate?  How much should you spend?  Is it even appropriate and/or legal to give gifts in a public agency?  If you are pondering these questions, consider that the most powerful gifts you can give to your staff may not […]

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  • thankful

    Be Thankful

    November is the month for giving thanks—something we should all probably do more often.  Personally, I say “thank you” multiple times every day.  But to really give thanks—to really be grateful—that’s another thing.  Here are a few things I’m thankful for: Organizations that value their employees by being clear about what is expected, by giving […]

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  • employee retention

    Employee Retention Strategies: Keep the Good Ones

    Public agencies across the United States are facing a silent threat.  Employees are considering their options.  Working for a public agency isn’t what it used to be and employees know it.  The greatest threat to organizational viability is the loss of talent that has inevitably arrived as the economy offers our best employees other opportunities.  […]

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  • performance management

    Performance Management: Shifting Organizational Culture

    Performance management is becoming THE high priority for government entities nation-wide. In fact, a Time Magazine article by Amanda Ripley said, “If we really want more effective governance, we should tie these generous [public sector employee] benefits to meaningful outcomes.” The article goes on to say, “As anyone who works in the private sector knows, […]

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  • talent thieves

    Talent Thieves Are Lurking

    When our house was robbed a few years ago, it caused us to re-evaluate how we secured our valuables. Since that fateful day, an alarm system, window locks, and security doors have been put in place to help secure our most valuable possessions. We feel safer, but we know that regardless of the measures we […]

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  • public sector

    Redefining the Public Sector

    I recently heard a speaker ask, “What do you believe that you wish you didn’t?” It is a question we’re all being forced to consider these days as we go about the important work of redefining public sector employment. The expectations of a guaranteed pension, rich benefits, and a secure job are being replaced with […]

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  • employee retention

    Employee Retention: Who Brings Value

    Public agencies across the United States are facing a silent threat. As budget cuts are implemented and benefits are slashed, employees are considering their options. Working for a public agency isn’t what it used to be and employees know it. The greatest threat to organizational viability is the loss of talent that will inevitably come […]

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