“Leadership is a word on everyone’s list said Warren Bennis and Burt Nanus….The young attack it and the old grow wistful for it. Parents have lost it and Police seek it.

It seems like everybody has a different way they prefer to communicate be it via text, email, Facebook, or face-to-face. This challenge is not uncommon for many of us that work with or live with people from a variety of different generations.

I recently was looking at the definitions of the word, “potential”, and I came across a very interesting definition. The word potential in one definition means, “Unused Success.”

Imagine walking into a meeting where you’re going to deliver some tough news to your team. You expect pushback. You know you’ll have to come up with good answers to potentially tricky questions. You’re not exactly looking forward to it.

Frequently I will hear my clients complain about the same thing- when they send in a resume or application and never heard back from a potential employer. Ghosting is a phenomenon that has taken over hiring and recruiting. For those of you that are unclear, ghosting is the practice of ending a relationship by suddenly withdrawing from all means of communication without an explanation.

If leaders are able to reframe their role and responsibility as that of servant leaders, productivity will grow and engagement will grow.