A leader’s job is to get things done through others. In order to make sure this is happening, organizations carefully monitor all sorts of data–production, sales, profits, market share, deadlines–and more.

Have you ever wondered about the state of modern leadership? There are many published articles covering the importance of trust in a workplace, how distrust can cost your company, and how to improve trust levels within your business, but are you fully aware of just how many employees trust their managers?

On a recent business trip to Philadelphia, I had the opportunity to speak at and attend a national conference hosting campus law enforcement professionals from around the world. After checking in and arriving to my room late the first evening, I hadn’t noticed an oddity that would immediately catch my attention the following morning.

One of my lousy bosses (yes, I’ve had more than one) would make grand promises to staff and customers but kept few commitments. I learned not to trust his word.

There is immeasurable value in the knowledge and experience that allows us to be adaptable, versatile, and capable of continuing to serve.  But a greater value may be found in helping those among us find new strategies and opportunities to succeed. 

Your title, last name, birthright, or school you graduated from, doesn’t determine your success or significance.

If you want to find out what employees really want, I’ve just given you a top secret tip that’s worth a million dollars. Simply appreciate your employees and make them feel valuable and your employee engagement will skyrocket!