The Authenticity Factor

The Authenticity Factor

In my work with clients around the globe, I hear about team members’ frustrations with their leaders all the time. These frustrations are often based on the leader’s lack of consistent authenticity.

The Gift of Criticism

The Gift of Criticism

I still remember being called into the boss’s office. Not one to get into trouble much, it was unusual to have a sit-down with the boss over an issue that was my fault. But it happened, and was part of three distinct situations with a prevalent theme that got my attention. These opportunities for improvement led to beneficial professional–and personal–growth.

Prevent Your Organization From Succumbing To Red Tape

Prevent Your Organization From Succumbing To Red Tape

One thing most leaders can agree on is that organizations need rules; how else can fairness and consistency be ensured across the organization? But when rules devolve they can inhibit efficiency, effectiveness, sanity, well-being, and more.

Service and Sacrifice: When Thanks Are Backed By Action

Service and Sacrifice: When Thanks Are Backed By Action

Did you know that anyone who enlists in the US military the first time incurs an eight-year service commitment? A recruit might sign a two- or four-year active duty contract; after their active duty period ends, they engage in active or inactive reserve duty for the remainder of that 8-year commitment, whether having been drafted or having volunteered into service.

How to be Thanked for YOUR Thank You Notes

How to be Thanked for YOUR Thank You Notes

How long has it been since you’ve received a genuinely sincere written or electronically typed thank you note? The nice yet empty, “Thank You” response that we use so easily in emails, texts, and social media is not what I’m referring to. I’m talking about the moment makers; the sweet, thought out, and inspiring thank you note that makes you stop and want to genuinely thank the person back for making your day.

Conventional Time Management Wisdom? Think Again

Conventional Time Management Wisdom? Think Again

In the past, I have taught a class on Effective Time Management, where students sit for a day or two to just focus on this concept. There are also many books and blog postings about time management out there, many of which have similar “conventional wisdom” concepts worked into them.

Are your team’s values defined in behavioral terms?

Are your team’s values defined in behavioral terms?

Do your leaders and team members know exactly how great corporate citizens are supposed to behave in your workplace today? Values set the stage for workplace inspiration but values expectations without observable, tangible, measurable behaviors fail to create an environment of trust, dignity, and respect.

Kill the Dread of Unlikable Tasks – How to Take Advantage of Time

Kill the Dread of Unlikable Tasks – How to Take Advantage of Time

Every month, I prepare a statistical and financial report on a project for which there are ongoing sales and other people involved. No one is standing over my shoulder waiting for the information, but it is useful.One day, toward the end of my work day, that task remained on my list. So I changed the due date and closed up shop for the day. The next morning, when I had limited time, I decided to see how long it would take to actually do the task and get the report out, so I set a timer and dove in.

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