Leadership Development: What Happens Between Class and the Job?

Leadership development and the application of what is learned is critical to the success of any organization and is critically important to a service organization.

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You Got Promoted! You’re Now A Leader!

You have worked hard at developing your career and won a promotion, a junior leadership role. Well done! All you have to do is work hard in this new job and your future in leadership is assured! That’s the plan.

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How Will We Keep Drama From Ending Our Civilization?

Humans have an amazing capacity for openness, a state of transparent vulnerability where we connect with each other to ensure safety and survival.

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How to Coach Yourself for Career Growth

You want to get from A to B in your life. However, sometimes you don’t know where you are or where you’re going.

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Oh, Those Irritating Coworkers. (Are You One?)

You have those annoying coworkers. But did you ever consider that you may BE one?

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Six Secrets of Successful Mentoring

Mentoring at its best is a magical elixir which shaves years off your learning curve through mistakes unmade. Thank God, we’ve experienced the transformational spirit of amazing mentors.

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Great Leaders Ask Questions

Excerpted from “Great Leaders ASK Questions – A Fortune 100 List” “Leadership is not as much about knowing the right answers, as it is about knowing the right questions.” Are you familiar with T.A.? You are probably familiar with A.A. – Alcoholics Anonymous. Well,...

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Coffee Shop Productivity Tips

The smell of fresh grounds. The presence of other people quietly conversing or tapping at their laptops. The stimulating energy of a common gathering place. Coffee. What’s not to like about settling in to do some work at a coffee shop? Many people take advantage of a...

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A New Year, but My Life Gets Older

I went to a funeral last week. It was a sobering start to a new year. He was a young man, 53, leaving a wife and two young children behind him. I hadn’t met him, but his brother is a good friend of mine. There is something about funerals. They seem to be able to blow...

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Significant Service

Do you work in a productive, inspiring workplace? Or is your organization’s culture primarily frustrating and dull? Tiny HR’s  2015 Engagement and Culture Report revealed that only 31 percent of employees feel strongly valued at work. While that is better than the 21%...

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Pushing the Limits of Growth

Adapted from Pacing for Growth; Why Intelligent Drives Long-Term Success, out in Feb. 2017 It’s difficult to know what the “right” amount of restraint is for a business. Sometimes, leaders lead with too little restraint, sometimes with too much. What’s clear is that...

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Drama Is Killing Us

Adapted from Conflict without Casualties: A Field Guide for Leading with Compassionate Accountability to be released in Spring 2017. What is Drama? It’s easy to identify the behaviors of drama: gossip, secrets, triangulating, retaliating, blaming, avoiding, turf wars,...

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How to Handle Mean People

You don’t have to look far to find mean people. Back in the 60’s, when I lived in a Long Beach, CA neighborhood, there was an older gentleman who lived on our street.  There were fifty 8-to-12-year-olds on that street, so you can imagine that there was much play in...

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My 6 Pillars of Resolve

I attended a cancer conference recently and some of the medics said to me “I wish some of my patients were like you”. It didn’t register with me initially but later I realized that perhaps I had the ability to go places they couldn’t reach. A regular stumbling block...

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