What’s Happening? The Importance of Knowing What Influences Your Organization

Despite the desire to avoid change, in a fast-paced world, there are constant influences outside your organization that can affect its direction.

23 Leadership Habits of Successful Government Employees

These habits can easily be translated into leadership qualities that help propel government employees to success.

Two Unexpected Ways to Earn the Attention of Your Distracted Team

Teammates get distracted constantly by the barrage of noise around them – and that means they do not pay as much attention to YOUR emails, conversations, texts, or smoke signals. So, if you want to get and keep their attention you NEED to take note of these 2 unexpected suggestions to improve your impact.

Clarity

In the majority of the personal development material I’ve studied, the emphasis on clarity comes back again and again.

How To Help Your Employees Overcome Fear and Share More Ideas

When people spend their courage reserves just getting past the bad stuff, there’s no energy left for the courage your business needs most—creative problem solving and micro-innovation.

Leading with Humanity

I am writing this because I want to encourage other leaders to allow these moments of vulnerability in their organizations and hope that other teams will be open to sharing their truth as our team did.

Building Trust Through Behavioral Integrity

Building Trust Through Behavioral Integrity

Cornell University professor Dr. Tony Simons’ powerful article, “The High Cost of Lost Trust,” appeared in the Harvard Business Review in 2002. In that piece, he described his team’s efforts to examine a specific hypothesis (“Employee commitment drives customer service”) in the US operations of a major hotel chain. They interviewed over 7,000 employees at nearly 80 properties and found that employee commitment drives customer service, but, most critically, a leader’s behavioral integrity drives that and more.

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How to Write a Resume (When You Think You Have No Relevant Work Experience)

How to Write a Resume (When You Think You Have No Relevant Work Experience)

If you’re feeling unappreciated and underutilized in your current job, you’re not alone. According to the Conference Board, nearly half of all American workers report some degree of dissatisfaction at work, particularly in the areas of professional development, recognition, and promotion — all good reasons to consider changing employers or even industries.

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Information Governance Insights: Don’t Move Junk Into a New House

Information Governance Insights: Don’t Move Junk Into a New House

Most organizations have been using Microsoft’s Exchange in the Cloud for quite some time and many of them have bought into Office 365 for the price point alone. A recent trend is to fully adopt the Office 365 environment, scale back the traditional on-premise server farms and move everything to the Cloud as part of an overall digital transformation of the workplace. This is a noble endeavor, but invariably there are issues mainly around what to do with all the “valuable” stuff people are hoarding in their personal files. Can we all agree that we all have our secret stash in our network shares that we don’t want to give up?

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Effective Leaders Catch People Doing Things Right

Effective Leaders Catch People Doing Things Right

Over 30 years ago I had a conversation with a teenager that caught me completely off guard – and reminds me of a valuable principle to this day. While I have a very well-honed skill for catching people doing things wrong – if I want to be an effective leader, I need to catch people doing things right. I work on this every day, with clients, peers, and bosses – greatly because of the jumpstart this conversation gave me.

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Your Potential Matters

Your Potential Matters

Choose to make the decisions that will take you to the end that you have in mind. That means being proactive, not reactive about life and what it might present to you. The wisdom of Winnie the Pooh in the 2018 movie Christopher Robin is useful on this point. Winnie The Pooh: I always get to where I’m going by walking away from where I’ve been.

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What Happens When Employee Engagement is Neglected?

What Happens When Employee Engagement is Neglected?

A topic that has been discussed a lot this week in the office with my clients is employee engagement and business results. Employee engagement is the degree to which employees demonstrate commitment, belief in organizational values, pride in their employment, and motivation to excel. When organizations prioritize employee engagement, they are investing in the retention of successful employees and helps boost the organization’s overall level of performance.

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Consciousness vs. Consequences: Lessons Learned

Consciousness vs. Consequences: Lessons Learned

I recently published a book, The 9 Dimensions of Conscious Success – It’s All About YOU!, based on challenges and lessons learned over my 40-year career. I wondered whether those who enter the workforce today face bigger challenges than those I had encountered when I launched my career journey. My research verified that, in some ways, the “deck is stacked” against the current generations.

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The (Unfair) Pressure on the Kicker

The (Unfair) Pressure on the Kicker

The position of the kicker on a football team has always intrigued me. Here is a player that for most of the time is practically anonymous. Many of the rival fans and neutrals watching won’t even know his name. He runs on, unannounced and unnoticed, a few times in the game just to kick the ball between the posts, and then disappears again, whilst everybody is generally consumed with the much higher profile players and the more dramatic plays.

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What Happens When Tech Innovates HR Functions

What Happens When Tech Innovates HR Functions

In 2019, tech will continue to take over the HR industry and disrupt the way candidates are recruited, hired, and engaged in the workplace. You’ve heard of AI and machine learning. However, have you heard of robotic process automation, or RPA? RPA has also been reducing costs and improving data management for HR. Robotic process automation performs rules-based, highly transactional processes in HR departments that require little or no human judgment.

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Employee Engagement Matters

Employee Engagement Matters

As the New Year begins and our work life starts to move into first gear, we can be tempted to think back to yesteryear and ponder the ‘if only…?’ question. Not that reflection is a bad thing mind you, indeed, done purposefully it can be positive. That said, there is a lot of wisdom in what Walt Disney had to say. Curiosity is what impels us to move forward.

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Flexing Your Appreciative Resilience Muscle

Flexing Your Appreciative Resilience Muscle

It will be well into 2019 by the time you read this. Resolutions have stuck or come and gone. Work is demanding excellence, there is a change agenda, a call for new innovations, and you are being asked to resolve office conflicts. And, it is a particularly demanding time in history for those who work in government in the service of citizens.

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