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  • boredom

    Turning Boredom into Innovation

    It’s that time of year when we tend to get the winter blahs. The holidays are over, we’ve lost steam on our New Year’s resolutions, and spring is not yet on the horizon. Blah, blah, blah. How do we turn our dissatisfaction with the doldrums into creative new ideas? Boredom can be the cause of […]

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  • promotion

    Self Promotion Is Not Just About You

    People are too busy today to go out of their way to find, recognize, and reward you in the workplace. The good news is that you can create the visibility and credibility you need to move your career forward. You can control how others perceive you in the work environment. You can learn to communicate […]

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  • mailbox

    Waiting by the Mailbox

    In our careers and in our lives, there are moments of key importance when news finally arrives that we have expected impatiently for a long time. The wait by the mailbox seems interminable. The HR Doctor remembers as though it were yesterday running to the mailbox every day as a high school senior waiting for […]

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  • giving notice

    Why Giving Notice Matters

    Welcome to 2015, and another year of unlimited possibilities and opportunities. Among these opportunities, for many people, landing a new job is by far one of the most exhilarating feelings one can experience. With this new job so many possibilities are abound: a fresh start, higher pay, more responsibility and/or management potential, and a whole new […]

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  • culture change

    Culture Change: Teach an Old Dog New Tricks

    Today more than ever, customers – taxpayers – expect more from their municipal, county, state, and federal government service providers. They expect accurate information and quality services delivered by staff members who enjoy serving their customers. Old systems and norms can get in the way of delivering great services with great customer service – in […]

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  • Pop art illustration of a man with blue-tinted black hair whispering management secrets into the ear of a blonde woman holding a glass. The background consists of a yellow polka dot pattern. The woman has a concerned expression and wears a purple shirt with matching earrings.

    Management Secret #1: There Are No Secrets

    Don’t read posts that have either numbers or the word “secrets” in the title! The internet has been filled with management advice for many years. Recently a new formula for management and leadership posts has been emerging: 1) The problem is stated, often through a story or case study. 2) Several solutions are identified and […]

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  • A team of smooth, white pebbles arranged in a gentle curve on the right side of a textured gray background. The pebbles vary in size and have subtle, milky-white streaks, creating a calming and minimalist composition.

    Change Your Team Culture and Make Everyone Come Along

    Culture change in government organizations has made headlines recently. The interim VA Chief, Robert McDonald, is committed to changing the culture there. “Trust has been compromised,” McDonald explained. Lots of organizations have cultures that don’t serve well. For example, GM continues to announce massive automobile recalls for ignition problems that they’d documented for years. The recent airbag inflator recall has impacted […]

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  • police

    Police Gatekeepers

    “The new generation of officers only cares about themselves” was the exclamation that came from a police supervisor in a recent 3-day Leader Skills program that I was teaching. The collection of supervisors and managers in attendance ranged in age from their late 20’s to mid-50’s and almost all were in agreement with the statement […]

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