March 10 celebrates the birth of an extraordinary woman: Lillian Wald. Wald was born into a middle-class New York family in 1867 and became a nurse at the age of 24. After taking medical courses, Wald’s journey to health care reformer began. While working in Manhattan’s Lower East Side, Wald was confronted with poverty and […]
Gaining respect from your colleagues is a difficult task but losing respect takes very little effort. This article will mention some of the ways through which it will be easy for you to gain respect and become a person that everyone looks forward to being with. If you thought having a good repertoire with your […]
If you see your job as managing processes and results, you’re doing half of the effective leader’s job. The other half? Managing people’s energy – and inspiring them bringing their heads (knowledge), hearts (authentic care), and hands (skills) to their work. Most leaders see their role as that of managing processes and results within their functional […]
“Leadership is a word on everyone’s lips. The young attack it and the old grow wistful of it. Parents have lost it and police seek it. Experts claim it and artists spurn it, while scholars want it. Philosophers reconcile it (as authority) with liberty and theologians demonstrate its compatibility with conscience. If bureaucrats pretend they […]
By Bob Anderson and Bill Adams When we step into positions of leadership, we make a whole set of promises we may not know we are making. These promises are profound and come in the form of high, often unspoken expectations. Understanding, managing, and living up to these promises defines our leadership. We all expect […]
By Jacquelyn Brookins Senior Talent Acquisition Specialist Contrary to the title of this blog, I will not be providing reasons why showing up late to a meeting is acceptable in any way. Rather, I want to make it clear that there is no such thing as being fashionably late when it comes to professional occasions. […]
The demands on federal, state, and municipal offices continue to grow. Citizens want products and services from those offices delivered efficiently. They also expect high quality customer service from those offices, just like the experiences they have at fine department stores. It may be an unfair demand, but the requirement is real. Many businesses are […]
December is here! Some places have already seen snow, shoppers are recovering from Black Friday madness, and all of you are looking forward to the many celebrations that take place at work and at home. Okay, maybe not ALL of you, but most professionals will have some sort of work-related holiday celebrating to deal with, […]
With over 30 years under my belt as an independent consultant, I’ve learned much about how to make life work and work come alive. It has been a fun ride with lots of growth, contribution, fun and success. In that sense, I wish everyone could be a consultant. Thank goodness, all are not! But, I […]
With the government putting pressure on local councils to make savings and work more efficiently, it is becoming increasingly common for directorates within local government authorities to go through a review process. The intention of this is usually to look at creating new, innovative ways to get the job done while simultaneously saving money and […]
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