Seeing Ourselves Clearly: Overcoming Leadership Blind Spots

Building strong, trusting relationships is essential for gaining a more objective view of ourselves, our ideas, our decisions, and our leadership.

Career Advice to Pivot with Purpose Following Federal Service

Municipalities and state agencies across the country are hungry for experienced leadership, operational acumen, and cross-functional collaboration

Can the Gig Economy Fix the Public Sector’s Skills Shortage?

These influences and others are altering the number of people funneling into government positions.

Success Can Mean Many Things

There are a lot of posts on social media about success,But what is success? Is success a big house, or a great job, or a fancy yacht?

Beyond Burnout: How Smarter Systems Can Protect Public Sector Teams

What makes burnout so tough to fix in government work is that it’s baked into how the work happens.

Validation Is Leadership: Why Your Team Needs More Than Direction

When was the last time you recognized a team member for solving a challenging problem or rallying with others to hit a big goal, on time?

7 Tips for Managing “Whitewater” Conversations

7 Tips for Managing “Whitewater” Conversations

For 13 summers, I worked in the Grand Canyon as a whitewater guide to pay for my college education. Running the river was the highlight of my young life to that point in time. I loved the beauty of the canyon and river, as well as the excitement and changing nature of our experiences. In order to keep my passengers and me safe, I learned very quickly to be focused not only on what was happening right then, but to look ahead, have a plan, consider what could happen, and have a plan for managing those contingencies.

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Success: It’s in Your Hands (and Mind)

Success: It’s in Your Hands (and Mind)

Often people will work and work, then see others being promoted over them. They ask themselves: what have they got that I haven’t? Their typical solution – obviously I have to work harder! As a result, they buy into a dangerous narrative in which work dominates at the expense of everything else in life. The paradox, of course, is that the leaders who made the decision about your promotion have probably picked up on that.

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How to Use Stories to Convey Values

How to Use Stories to Convey Values

Are the stories being told within your organization today the kind of stories that clarify your desired culture? Storytelling is one of the most effective and impactful methods for communicating the desired culture of your organization to its members. For centuries, tribes of all kinds have utilized storytelling to support their desired culture. In man’s early history, those stories were told around the campfire each evening, with tribe members going to sleep with a clear image of preferred tribe behaviors, values, and norms in their minds.

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The Future of Work: 3 Key Skills Employers are After Right Now

The Future of Work: 3 Key Skills Employers are After Right Now

The world of work is constantly changing. Not least because of the impact of technology, which is constantly progressing and evolving in order to help organizations succeed.
This is no different when it comes to the government. It needs to deliver information and services to people anywhere and anytime, on any device or platform. As such, there’s been a huge focus in improving digital services in order for the government to thrive.

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What Happens When Your Soft Skills Kill Your Career?

What Happens When Your Soft Skills Kill Your Career?

I spend a lot of time listening to job seekers discuss their skills and accomplishments and expressing their concerns as to how those skills can help or hinder their job search and their careers. Unfortunately, not enough emphasis is put on soft skills, which are the most important ones. Soft skills are the non-measurable, subjective skills that are not specific to one’s role, industry, or their career. They typically speak to how well one interacts with others. They are essentially personality traits that help define one’s character, however, they do offer less proof of their experience.

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Leadership: The Sharing of Wisdom

Leadership: The Sharing of Wisdom

Should you ever visit Australia, a trip to Australia’s island state of Tasmania is a must. On the Tasman Peninsula, near the township of Eaglehawk Nest, is a rare geological formation known as the ‘Tessellated Pavement’. This is a compressed rock formation that over millions of years has been eroded into what seems like tiles that have been laid by the sea. You can read more about this at Tasmania National Parks.

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The Secret To Communicating With Millennials

The Secret To Communicating With Millennials

“I think the problem is that these millennials just don’t care,” Sara shared with us candidly in a moment of total frustration.
We both looked at each other and then at her, “Uh…you do realize YOU are a millennial, right?”
“Yeah, yeah,” she acknowledged, “but I’m a DIFFERENT kind of millennial.”
Of course she is, and so were the people who were frustrating her.
No matter what generation you’re in, we’d bet money you don’t feel like you fit the stereotype.

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Enhance Your Meetings by Taking the Emotional Temperature of the Room

Enhance Your Meetings by Taking the Emotional Temperature of the Room

Have you ever felt a certain “temperature” in a room when you walk into a meeting? I’m not talking about whether the room is too hot or too cold, but the emotional temperature.
Discover the emotional temperature by making it easy for participants to state their feelings about the topic, process, or outcome. This knowledge gives you a productivity edge. Check out this example. It was a tiring meeting, but we knew it would be. The strategic planning discussion would set the future direction and tone for the organization.

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Problems to Solve – You Need a Holiday!

Problems to Solve – You Need a Holiday!

Imagine giving such a response to your boss when they offer you a promotion or to take the lead on a strategically significant project for your Government agency. Imagine saying “sure, I’ll get onto that as soon as I’ve had a vacation with my family!” Too often we fear that such a statement will lead to such a career changing offer going towards someone else. We fear that it sends the wrong message! Does it though? The simple answer is that it does not necessarily have to be sending a negative message and creative leaders most likely know this!

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Building Trust Through Behavioral Integrity

Building Trust Through Behavioral Integrity

Cornell University professor Dr. Tony Simons’ powerful article, “The High Cost of Lost Trust,” appeared in the Harvard Business Review in 2002. In that piece, he described his team’s efforts to examine a specific hypothesis (“Employee commitment drives customer service”) in the US operations of a major hotel chain. They interviewed over 7,000 employees at nearly 80 properties and found that employee commitment drives customer service, but, most critically, a leader’s behavioral integrity drives that and more.

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